Troubleshooting

Resolve a timed out state

If a certificate issuance times out, Cloudflare tells you where in the chain of issuance the timeout occurred: Initializing, Validation, Issuance, Deployment, or Deletion.

To resolve timeout issues, try one or more of the following options:

• Change the Proxy status of related DNS records to DNS only (gray-clouded) and wait at least a minute. Then, change the Proxy status back to Proxied (orange-clouded).
• Disable Universal SSL and wait at least a minute. Then, re-enable Universal SSL.
• Send a PATCH request to the validation endpoint using the same DCV method (API only). Please make sure that the --data field is not empty in your request.
• Follow the APEX validation method.

Other issues

For additional troubleshooting help, refer to Troubleshooting SSL errors.