File sandboxing
In addition to anti-virus (AV) scanning, Gateway can quarantine previously unseen files downloaded by your users into a sandbox and scan them for malware.
If AV scanning does not detect malware in a file download, Gateway will quarantine the file in the sandbox. If the file has not been downloaded before, Gateway will monitor any actions taken by the file and compare them to known malware patterns. During this process, Gateway will display an interstitial page in the user’s browser. If the sandbox does not detect malicious activity, Gateway will release the file from quarantine and download it to your user’s device. If the sandbox detects malicious activity, Gateway will block the download. For any subsequent downloads of the file, Gateway will remember and apply its allow/block decision.
Gateway will log any file sandbox decisions in your HTTP logs.
flowchart TD
A(["User starts file download"]) --> B["File sent to AV scanner"]
B --> C["Malicious file detected?"]
C -- Yes --> D["Download blocked"]
C -- No --> G["File sent to sandbox"]
G --> n1["First time file downloaded?"]
K["Malicious activity detected?"] -- Yes --> N["Download blocked"]
K -- No --> n3["Download allowed"]
n2["Interstitial page displayed for user during scan"] --> n4["File activity monitored"]
n1 -- Yes --> n2
n4 --> K
n1 -- No --> K
B@{ shape: subproc}
C@{ shape: hex}
D@{ shape: terminal}
n1@{ shape: hex}
K@{ shape: hex}
N@{ shape: terminal}
n3@{ shape: terminal}
n2@{ shape: display}
n4@{ shape: rect}
style D stroke:#D50000
style N stroke:#D50000
style n3 stroke:#00C853
To begin quarantining downloaded files, turn on file sandboxing:
- In Zero Trust ↗, go to Settings > Network.
- In Firewall, turn on File sandboxing.
- (Optional) To block requests containing non-scannable files, select Block requests for files that cannot be scanned.
You can now create Quarantine HTTP policies to determine what files to scan in the sandbox.
File sandboxing supports scanning the following file types:
Supported sandboxing file types
.com.exe.pdf.doc.docm.docx.rtf.ppt.pptx.xls.xlsm.xlsx.zip.rar
Gateway cannot scan requests containing the following files:
- Files larger than 15 MB
- PGP encrypted files